Welcome and Introduction

• Who's who?
• What do we want from this workshop?

Business And Philosophy

• Why globalize?
  • English Has Fallen
  • Half The World In 16 Languages
  • Globalization = More Sales
  • Globalization ROI
• Why is it difficult?
  • What Is "Code"?
  • Web Evolution: brochureware to eBusiness
  • Text vs. Code
  • Ignorance & Underestimation

• Overview
  • WWW: World Wide Web
  • Global Interoperability
  • Where are the standards?
• HTML
• XML
• Style Sheets
• HTTP
• URL
• Scripting Languages
  • Client-Side Scripting
  • Server-Side Scripting

Connecting Customer & Vendor

• Typical Issues Up-Front
  • Sticker Shock
  • Just Make it International
• Hand-Off
  • Problems with Server-Side Code
  • Problems with Client-Side Code
  • Other Problems Grabbing
  • File Transfer with FTP
  • The Customer-built Translation Tool
  • Basic Questions
  • Sample Brochureware
  • Templates
  • Library Items
  • Building with Dreamweaver
  • Translating a Dreamweaver Site
  • A simple Web Site Build

Character Sets and HTML

• Character Sets ?
• Coded Character Set
• A Short History of Character Sets
  • Morse Code
  • Baudot Code: 5-bit (2 banks)
  • ASCII (ANSI X3.4-1967)
  • ISO Latin 1 (ISO 8859-1)
  • Windows Code Page 1252
  • Windows CP 1256 (Arabic)
  • Shift-JIS
  • GBK
• Unicode
  • Unicode 1.0
  • Unicode BMP
  • High-level Structure
  • Assigned Unicode Planes
  • Evolution of UNICODE
  • Unicode Encodings
• Producing the HTML Page
  • Character Set Identification
  • Character Set Selection
  • Character Set Identification
  • The MIME 'charset' Parameter
  • Charset in HTML (META)
  • IANA 'charset' Registry
  • Browser Priorities For Charset
  • Charset Selection Revisited
• Foreign Language Text Entry
  • Basic Text Entry
  • Escaping
  • Numeric Character References
  • Bad NCRs
  • Avoid Bad NCRs
  • Avoid Escaping Altogether!
• Reference I18n Model
  • Transcoding
  • Using Unicode
  • Normalization
  • Early Uniform Normalization
  • Character Variants and Formatting Controls

• Why language information?
• Language Tags
  • Language tag syntax
  • Language tag nesting
  • Language-Dependent Styling
  • Limitations
• Language Negotiation
  • Setting Language Preference
• Language Selection
  • Simple Language Selection
  • http://www.admin.ch
  • Automated Language Selection
  • Language Selectors

HTML: Forms, Links, and Style Sheets

• Forms
  • Forms and Query Parts
  • Forms: Send back as received
  • Forms: Hidden field
  • Multilingual Form Example
• Style Sheets
  • Style Sheets & Character Sets
  • CSS niceties
• Fonts
• CSS Font specification
• Other Font Approaches
• Ruby
• Charset Specification on Links

Designing the Multilingual Site

• Putting It All Together
• International Domain Names & URLs
  • DNS: Domain Name System
  • HTTP, TCP/IP and DNS
  • Cookies
  • Domain Name
  • Internationalized Domain Name
  • Using an IDN
  • Accessing a Web site with an IDN
  • IRI/IRL: Multilingual URI/URL
• Multilingual Files & Directories
  • Filenames with Language Tags
  • Tagged Filenames Example
  • Language Directories
  • Language Directories Example
• Multilingual Databases: Schema Design
• Managing Localizables
• Localizables: Identification
  • Client-Side Localizables
  • Server-Side Localizables
• Localizables: Externalization
• Localizables: Binding Strategy
  • Static Brochureware
  • Dynamic Transactional Site
  • Single Code Maintenance
  • Large Site with Local Content

Web Localization Workflow

• Web Site Globalization
• Content Globalization
• Automated Localization Cycle
• Central Data Structures
• Data Maintenance
• Content Interface
• Workflow Interface
• Change Detection
• Job Creation
• Extraction
• Segmentation & Leveraging
• Costing & Approval
• Work Distribution
• Translation
• Review
• Functional Testing
• Work Completion
• Delivery & Notification
• Billing & Collecting
• Job Archival
• The ALW Model