Welcome and Introduction

• Who's who?
• What do we want from this workshop?

The Problem Domain: what are we up against?

• What is language
  • communication
  • language & the origin of man
  • languages of the world
• What changes from one language to another?
  • words, grammar, characters
  • numbers, punctuation
  • writing systems
• scripts and language
• Asian (CJK) scripts
  • ideographic vs phonetic
  • horizontal & vertical text direction
  • ruby annotation
  • ideographic input
• Bidirectional scripts (Arabic, Hebrew, ...)
  • context-dependent shapes
  • ligatures & diacritics
  • bidirectional numerics and embedding
  • summary of text flow directions
• Language-related processing
  • Wrapping & hyphenation
  • Justification
  • sorting
• Cultural aspects
  • numbers & currency
  • date, time, calendars
  • paper sizes & phone numbers
  • payment methods & color

Globalization Concepts and ROI

• Globalization, Internationalization, Localization, Translation
• Translation and what translators need
• Globalization over time: the maintenance requirement
• Levels of internationalization complexity
• A globalization scenario
• ROI
  • globalization ROI
  • internationalization ROI
  • when to internationalize?
• How to sell internationalization

A Graphical Model of Internationalization

An animated graphical model that illustrates the three basic tasks of internationalization:
resource externalization, cultural generalization and preparation of the localization kit.

• Resource Externalization
  • ten steps of externalization
  • benefits
• Cultural Generalization
  • internationalization libraries
  • single executable model & benefits
  • other internationalization architectures
• Localization Kit Preparation
  • prepare for translation
  • prepare for building & testing

Development Do's and Don'ts

This chapter contains several illustrated examples taken from actual internationalization practice; all common problem types are covered.